Recent Reviews of AutoNation Mazda Roseville
October 17, 2017
Regular maintenance was very good and in a speedy manner. However, they forgot to reset the tire pressure and I had to go back for them to do so, by that time the place was very full so had to wait quite awhile. Also, they asked if I wanted to have my car washed, It was the... Read Full Review first time they ever asked me. I was thrilled because it really needed it. However, the wash job was very poor, so had to go to the car wash anyway. Read Short Review
October 14, 2017
I was bringing my 2011 Subaru Outback for service at this dealership for 2 years. They knew the vehicle and its condition. I wanted to buy a new 2018 Subaru and I was given a quote for the car by eMail. This included a Subaru Guaranteed Trade in amount. I asked if this... Read Full Review quote was valid several times an was told by 2 Sales Managers and the dealership General Manager that is was. When I arrived to complete the paperwork and purchase the 2018 Outback I was asked by one of the Sales Manager, Mr Howes, if I had read the fine print of the Guaranteed Trade In policy. I was then told that since the back fender had been pushed in, the policy was no longer in effect. And that the trade in value was to be $3,300 less than quoted several times. I asked him why this was not identified earlier in the process since the dealer had the VIN number of the vehicle and had serviced it just weeks before. Mr Howes stated to me that the Subaru Guaranteed Trade in, 'was just to get you in here'. That is why I found the sales process to be sneaky and untrustworthy. Read Short Review
October 3, 2017
great quick experience. I was done and driving home within 2 hours.
September 8, 2017
My husband and I purchased a 2017 CX5 and I absolutely love it! It's amazing. The staff at Autonation in the Roseville automall were very Nice and worked hard to get us what we wanted. I would buy another car from them for sure.
June 16, 2017
From setting the appointment to picking up my car - everyone was friendly, efficient, polite, and quick to take care of my needs.
September 29, 2016
The folks at Roseville Mazda Subaru were wonderful to us. The buying experience was smooth and professional.
July 16, 2016
Just purchased a Subaru Outback at Roseville AutoNation.. This was not only a great experience but the deal we got was outstanding... Thanks to our Salesman, Brandon Rentschler, we were able to "coast" through the sales process and "Follow-Up" training to better understand... Read Full Review the remarkable advantages in owning a Subaru .. If your ever at AutoNation in Roseville, look for Brandon !! Read Short Review
June 30, 2016
I do not usually enjoy going to a dealership to buy a car. The folks at Roseviile Mazda were fantastic. They were friendly and informative without being pushy. I really appreciated their approach
June 18, 2016
Amazing experience. Justin was awesome! As pleasant and stress free as car buying can be. Thanks Justin!
May 23, 2016
I purchased my used 2003 Porsche Boxster S with only 23k on it from AutoNation Mazda Roseville and can't say how pleased I am. The process was so painless, and the price (per TrueCar) was $4k under market. I RESERVED the car through AutoNation (best move ever) and because... Read Full Review of that was first in a line of 6 other potential buyers. The 24-hour reservation lowered the pressure to purchase right away and allowed me to make an informed, unpresured decision. I LOVE the car - it was detailed immaculately prior to purchase, full tank of gas, and because we filled out all the paperwork ahead of time the closing took less than 30 minutes once I made the final decision to purchase. Add to that a 3-day 150-mile no question return policy, and an AutoNation limited warranty - what isn't to like! Everyone I met and interacted with throughout the entire purchase process was no pressure and appeared genuinely interested in making it a pleasurable experience. Thanks Justin, Mark, and Steve for your outstanding service! Read Short Review
November 25, 2017
Terrible customer service. You usually need to book 3 weeks in advance. Today I waited 20 minutes for my “service rep” to come out to check me in, I left in disgust when they started checking in people that had arrived 15 minutes after I did. They have lost my tire key... Read Full Review and stripped my oil cap. I will never return for service or to purchase a car. I am not a high maintenance unreasonable customer, this is the first time that I have ever felt compelled to post a negative comment on any page. Do not purchase the extended warranty- you will regret it. Read Short Review
October 1, 2017
This is our 6th car we've purchased from Autonation Mazda Subaru and they have always take care of me sales service parts they are AMAZING !
August 28, 2017
Our '08 Mazda6 was included in the recall for the front airbag inflators. We made an appointment and Brent was the Service rep that we were assigned. I want to tell you, Brent made a great effort to be sure that we were well taken care of. He made arrangement for a rental... Read Full Review vehicle for us to be used as a "loaner", which was good, as our car ended up not being available until the next day. Thank you, Brent and AutoNation, for your effort in being sure we had an enjoyable experience. Read Short Review
August 18, 2017
We are very pleased with the exceptional service from the time we purchased our 2014 new Mazda CX-5 and with all of our service visits. We live in Carson City, NV, but gladly drive to Roseville for anything our car needs. We have utmost confidence in them and their service... Read Full Review work and are always treated with kindness and respect. Highly recommend them. Love our Mazda with its blind spot indicator. The car is comfortable and dependable. Read Short Review
July 17, 2017
The staff at AutoNation Mazda were extremely helpful, pleasant and knowledgeable in our dealings. We were able to handle the purchase of our MAZDA on the same day. It was necessary for us to pick up the car the next day (wife is in a sling due to shoulder surgery and can't... Read Full Review drive yet). In order to help us, Nathan Scott volunteered to come in on his day off in order to meet our needs. I will recommend AutoNation to all who will listen. Read Short Review
December 3, 2017
By far the worst dealership ever! These people are only out for their cut rather than to take care of their costumers! BEWARE OF SAM AND DAN!!! They are two con artist that will get you for their commission, run your credit through over 10 banks, mess up your credit score,... Read Full Review and give you BS stories on how you where approved and than not approved! YOU HAVE BEEN WARNED!!!!!! -5 stars Read Short Review
November 30, 2017
Marissa was excellent as my overall experience was through her. Initial welcome, timeliness, professionalism and follow up. Car was handled right on time. Wow...
November 29, 2017
November 29, 2017
Personal is friendly and nice. They try to do their job as fast as possible with the highest quality.
November 22, 2017
Quick and easy. Troy was very helpful and took well care of my Mazda for some services being done.